Cancun Bay All Inclusive | Beachfront + Spa * From $584

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Cancun Bay All Inclusive Hotel Exterior photo

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Key details

About the Hotel

Boulevard Kukulkan Km 3, Cancun, Mexico

Near the beach

Very good

7.9

7.5

/10

3.9

3-star all-inclusive beachfront hotel in Cancun

Amenities

Cancun Bay All Inclusive Hotel provides direct access to a small beach along the Bay of Isla Mujeres. Guests can unwind by the outdoor pool, where deck and hammocks are positioned to enhance relaxation. Two bars serve a variety of drinks, including cocktails and snacks, throughout the day.

Rooms

The hotel offers 133 rooms, including Standard Rooms, Ocean View Superior Rooms, and spacious Family Junior and Master Suites. Each room is equipped with air conditioning, a safe, and cable TV for comfort and convenience. The Master Suite accommodates up to 8 guests with 3 separate bedrooms and bathrooms.

Dining

Guests can savor a diverse array of culinary options across four on-site restaurants. El Faisán provides international cuisine in a buffet style, while La Trattoria serves Italian dishes with ocean views. La Vista Sushi Zen offers a variety of sushi options, available in both buffet and à la carte formats.

Location

Cancun Bay All Inclusive Hotel is located at the entrance of the Cancun Hotel Zone, providing easy access to local attractions and excursions. Guests can enjoy sunset walks on the beach and partake in various water sports. The area around the hotel is ideal for exploring the authentic beauty and culture of Cancun.

Family Amenities

Children can stay free at Cancun Bay Hotel, making it a family-friendly destination. The Family Junior Suite is specifically designed for comfort and accommodates both children and adults with ample space. Additionally, the hotel provides activities designed for enjoyment and engagement for all ages.

Highlights

Location: Bay of Isla Mujeres beach access

Dining: 4 onsite restaurants serving diverse cuisines

Rooms: Family Master Suite with 3 bedrooms

Amenities: Outdoor pool with hammocks

Kids: Children stay free

Must-do experiences

Savor fresh seafood at La Habichuela, a local favorite.
Discover Mayan history at the Museo Maya de Cancun.
Stroll through Mercado 28 for unique crafts and souvenirs.
Take a day trip to Isla Mujeres for stunning beaches and snorkeling.
Join a local cooking class to learn how to make authentic tacos.

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Select your room type

Cancun Bay All Inclusive Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Ocean View

2 persons

335 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Double Room

2 persons

335 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Junior Suite

2 persons

605 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

Master Suite

2 persons

1035 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Cancun Bay All Inclusive Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables
Table tennis
Yoga class
Aerobics

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's play area

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Cancun Bay All Inclusive Hotel, dining transcends mere meals, offering a delightful array of options that cater to every palate. Savor a blend of authentic local flavors and international cuisines amid welcoming ambiances, perfect for family gatherings or intimate dinners.

Cancun Bay All Inclusive Hotel Restaurant photo

Faisan

Italian and Mexican

Ambiance

Family-friendly with a vibrant atmosphere

Key Offerings

Experience a menu that fuses Italian classics and Mexican favorites, including vegetarian, vegan, and gluten-free options.

Reservation

Open for breakfast, brunch, lunch, and dinner.

La piña Continental Breakfast

Continental breakfast

Ambiance

Casual and laid-back

Key Offerings

A delightful start to the day with a range of fresh pastries, fruits, and coffee, served in a breezy setting.

Reservation

Open daily from 7:00 AM to 5:00 PM.

La Vista Sushi Zen

Japanese and Sushi

Ambiance

Family-friendly, blending traditional and modern design

Key Offerings

Indulge in a selection of fresh sushi and Japanese delicacies, prepared to bring you an authentic taste of Japan in a cozy setting.

Reservation

Recommended

Open for dinner only.

BBQ

Tex-Mex and Grill/BBQ

Ambiance

Family-friendly with a modern grill setting

Key Offerings

Relish a variety of grilled meats and Tex-Mex specialties, perfect for a hearty family dinner under the stars.

Reservation

Recommended

Open for dinner only.

Tratoria

Italian

Ambiance

Family-friendly with a cozy, traditional feel

Key Offerings

Delight in a range of Italian dishes, from classic pastas to rich sauces, perfect for a comforting evening meal.

Reservation

Recommended

Open for dinner only.

Cancun Bay All Inclusive Hotel Location

Boulevard Kukulkan Km 3, Cancun, Mexico

Map view

Boulevard Kukulkan Km 3, Cancun, Mexico

City landmarks

Beach

Playa Langosta

1.1 mi

Market

Mercado 28

2.8 mi

Landmark

Scenic Tower Cancun

3200 ft

Church

Parroquia de Cristo Resucitado

1.1 mi

Landmark

Galeon Capitan Hook

3700 ft

Landmark

El Eden Ecological Reserve

2200 ft

Landmark

Jardin del arte

1.1 mi

Landmark

Bellamar Condo

2100 ft

Landmark

Navyflex

2300 ft

Landmark

Museum of Popular Mexican Art

2300 ft

Landmark

Luum ha Divers

2400 ft

Landmark

Scuba Total Cancun

2400 ft

Landmark

Torre Escenica Cancun

2500 ft

Landmark

Scorpio Divers Tours

2500 ft

Landmark

Advanced Divers Cancun

2500 ft

Landmark

Nautilus Diving & Training Center

2700 ft

Landmark

Pirate Show Cancun Jolly Roger

2700 ft

Landmark

Dancer Cruise

2700 ft

Beach

Playa Las Perlas

4200 ft

Landmark

Captain Hook Cancun

2900 ft

Landmark

Palapas, Cancun

2.4 mi

Landmark

Float Fun Cancun

1.2 mi

Nearby

Cancun Jungle Tours

200 ft

Marina Cha-Chi

200 ft

Trimaran Lupita Cancun

300 ft

Beach

Playa Temptation

1000 ft

Jetsurf Mexico

1300 ft

Cancun Elite

1400 ft

Linda Beach

1800 ft

Beach

The Ocean Spa Beach

1800 ft

Restaurants

Las Hijas De La Tostada

4600 ft

Boulevard Kukulcan,166 Hotel Zone

Las Hijas De La Tostada Cancun

1100 ft

km 3.5 Blvd. Kukulcan

Explore Cancun

Scenic Tower Cancun

12-minute walk

A rotating observation tower offering stunning views of Cancun's coastline, perfect for photo opportunities.

Playa Langosta

25-minute walk

A beautiful beach known for its gentle waves, ideal for families and perfect for sunbathing and swimming.

Museum of Popular Mexican Art

10-minute walk

Showcases vibrant Mexican folk art, providing insight into local culture with free admission on Sundays.

Torre Escenica Cancun

10-minute walk

This iconic tower provides panoramic views of Cancun, with a café at the top for refreshments.

Float Fun Cancun

20-minute walk

An exciting water park featuring floating inflatable obstacles, perfect for thrill-seekers. Reservations recommended.

The Ocean Spa Beach

7-minute walk

A serene beach offering yoga sessions and wellness activities, ideal for relaxation and rejuvenation.

Las Hijas De La Tostada Cancun

4-minute walk

A vibrant eatery specializing in seafood tostadas, known for its lively atmosphere and fresh ingredients.

Las Hijas De La Tostada

17-minute walk

Offers delicious Mexican dishes in a casual setting, with vegetarian options available and outdoor seating.

Galeon Capitan Hook

14-minute walk

Live pirate shows and dinner cruises onboard a replica galleon, providing a fun family-friendly experience.

Puerto Cancun Marina Town Center

25-minute walk

A shopping and entertainment hub featuring restaurants, shops, and occasional live music events.

Getting around

City Centre

Cancun9 min · 3.5 mi

Airports

Isla Mujeres (ISJ)30 min · 12.4 mi

Cancun (CUN)32 min · 12.9 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Former name

Q BAY Suites

Reviews and Ratings

Feedback about Cancun Bay All Inclusive Hotel from previous guests about their experience.

Review score

Based on 2529 verified reviews

8.3/10

Great

80%

Recommend

Breakfast

7.0/10

Cleanliness

8.4/10

Comfort

8.4/10

Facilities

8.0/10

Free Wi-Fi

7.3/10

Location

8.3/10

Paid Wi-Fi

7.9/10

Staff

8.5/10

Value for money

8.1/10

based on 2454 reviews

4.5/5

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Questions of the users

About Cancun Bay All Inclusive Hotel

Can you confirm if the all-inclusive package covers alcoholic beverages as well?

10 December 2024

Yes, the all-inclusive packages include bottled water, soft drinks, Tecate beer, all cocktails, house wine, and a variety of alcoholic drinks.

I'm curious to know how many meals are available to guests each day. Is there a gym on site for workouts?

15 January 2025

Guests can enjoy meals at their convenience throughout the day, as many times as they wish. Additionally, there is a well-equipped gym available.

Is there a bar where I can enjoy drinks while swimming?

05 March 2025

Yes, there is a swim-up bar located at the jacuzzi facing the ocean.

What is the ideal time of year to visit for a perfect beach holiday?

22 February 2025

Cancun is blessed with great weather year-round, making it a suitable destination any time you decide to visit.

What exactly does the all-inclusive experience cover in terms of meals and drinks?

27 February 2025

The all-inclusive package includes all meals and drinks, including room service with a nominal service fee of $5 USD. Taxes and services are also included.

Does the hotel have its own beach area, or is transportation required?

12 April 2025

There is a small private beach located directly on the premises, no transportation is needed.

Is there an option for airport shuttle services, and does it cost anything?

19 May 2025

Airport shuttle services are available for an additional charge and can be arranged directly with the hotel.

What does the term 'full board included' mean compared to 'all inclusive'?

03 July 2025

Both terms refer to the same dining plan offered at the resort.

Are there options for dining besides the buffet? Is there a charge for room service?

15 August 2025

In addition to buffet dining, there are several onsite restaurants. Room service incurs a $5 USD fee for each order. Premium alcohol options are available.

Can guests enjoy beach towels at the hotel? What about power converters for UK travelers?

30 September 2025

Yes, beach towels are provided for guests. However, power converters are not available, so it's recommended to bring your own.

How much should I expect to pay for a spa service during my stay?

01 August 2025

Spa services, including a 40-minute massage, start at $35 USD.

What is the cost for the round-trip airport shuttle per person?

14 October 2024

The round-trip airport shuttle service is $35 USD per person.

Is WiFi available in the guest rooms?

21 November 2024

Yes, free WiFi is provided throughout all areas of the hotel, including the guest rooms.

Does the hotel offer any family-friendly packages or promotions?

18 June 2025

Currently, there is a seasonal offer where kids stay free, making it a great family-friendly option.

What type of culinary experiences can guests expect during their stay?

15 March 2025

Guests can look forward to a diverse range of dining options that blend international cuisine with local flavors, all served in a welcoming atmosphere.