Grand Palladium Colonial Resort & Spa, Riviera Maya

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Grand Palladium Colonial Resort & Spa Riviera Maya Beach photo

Grand Palladium Colonial Resort & Spa Riviera Maya Interior photo

Grand Palladium Colonial Resort & Spa Riviera Maya Exterior photo

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Key details

About the Hotel

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710

Close to Kantenah Beach

Very good

7.2

8.2

/10

4.3

4.7

Amenities

Grand Palladium Colonial Resort & Spa offers 252 luxurious rooms and suites accommodating up to 8 guests, with furnished balconies and whirlpool bathtubs. The hotel features over 800 meters of beach, multiple swimming pools including adults-only and kids-only areas, and a state-of-the-art sports center. Guests can enjoy 12 bars, including a 24-hour bar, and 4 à la carte restaurants serving a variety of international cuisines.

Dining

The resort provides a diverse culinary experience with 10+ dining options, including Mexican, Japanese, and American cuisines. Special dining experiences feature live cooking and themed buffets to enhance the meal journey. Guests can also participate in the Bravo Dinner & Dance for a combination of gourmet dining and live entertainment.

Location

Located on the Caribbean Sea, the hotel is surrounded by tropical flora and fauna, providing direct beach access and stunning views. Situated just one hour from Cancun International Airport, it is conveniently close to attractions such as ancient Mayan ruins and cenotes. The lush tropical setting creates opportunities for exploring the natural beauty of the Riviera Maya.

Wellness

Zentropia Palladium Spa & Wellness spans 6,000 m² and includes a hydrotherapy circuit with modern facilities such as saunas, jacuzzis, and massage jets. The wellness center offers a variety of treatments, including professional massages and beauty services tailored for all ages. A healthy bar within the spa serves natural juices and light bites to complement the wellness experience.

Family Experience

Grand Palladium Colonial Resort & Spa offers dedicated kids and teens clubs, including Baby Club for ages 1-3 and Mini Club for ages 4-12, providing age-appropriate activities. The Black & White Junior Club offers a chill space for teenagers to engage in games and organized events. Family-friendly accommodations include rooms with balcony views and direct access to various resort amenities.

Highlights

Dining: 10+ dining options showcasing international cuisine

Pools: Multiple pools, including adults-only and children's areas

Wellness: 6,000 m² Zentropia Palladium Spa & Wellness

Activities: Scheduled daily entertainment and sports options

Must-do experiences

Swim in the cenote at Gran Cenote for a magical experience.
Taste authentic cochinita pibil at a local eatery in Tulum.
Visit the stunning Tulum Ruins at sunrise to beat the crowds.
Explore the vibrant markets of Playa del Carmen for local crafts.
Don't miss a traditional Mayan dance performance at Xcaret.

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Select your room type

Grand Palladium Colonial Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

2 persons

400 sq. feet

2 Double beds

Shower

Coffee machine

room details

Romance Villa Suite Poolside Adults Only

2 persons

640 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Junior Suite Poolside

2 persons

455 sq. feet

2 Queen Size Beds

Shower

Coffee machine

room details

Deluxe Garden View

2 persons

400 sq. feet

2 Double beds

Shower

Coffee machine

room details

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Facilities

Grand Palladium Colonial Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.7/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Grand Palladium Colonial Resort & Spa, dining options offer a culinary adventure that spans the globe, inviting guests to indulge in diverse flavors from Argentinian steakhouses to vibrant Mexican fare. Each restaurant captures the essence of its cuisine, complemented by a family-friendly atmosphere and beautifully designed settings.

Grand Palladium Colonial Resort & Spa Riviera Maya Restaurant photo

El Dorado

Argentinian

Ambiance

Family friendly with a warm and inviting decor

Key Offerings

Savor expertly grilled meats and traditional cuts, highlighting the essence of Argentinian barbecue.

Reservation

Hours vary

La Adelita

Mexican

Ambiance

Casual and family-friendly, with colorful decor bringing a fiesta atmosphere

Key Offerings

Delicious tacos and enchiladas bursting with authentic Mexican flavors, perfect for families.

Reservation

Hours vary

Sumptuori

Japanese

Ambiance

Family friendly with a modern twist, featuring serene decor

Key Offerings

Enjoy fresh sushi and grilled dishes prepared by skilled chefs, showcasing the best of Japanese cuisine.

Reservation

Hours vary

Portofino

Mediterranean

Ambiance

Charming and cozy, a family-friendly environment with rustic decor

Key Offerings

Taste the Mediterranean with pasta, seafood, and flavorful dishes reflecting the culture's vibrant spirit.

Reservation

Hours vary

La Lola

Spanish

Ambiance

Family friendly with warm tones and inviting seating

Key Offerings

Experience traditional Spanish tapas paired with vibrant wines in a relaxed setting.

Reservation

Hours vary

Grand Palladium Colonial Resort & Spa Location

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710

Map view

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710

City landmarks

Landmark

Playa Kantenah

3300 ft

Event hall

Playa Saasil Kantenah

3700 ft

Landmark

BioParque Lu'um Balam

1.9 mi

Landmark

Mayan Underworld

1.9 mi

Landmark

snorkling

1.9 mi

Park

Yal-ku Lagoon

2.6 mi

Landmark

Uxuxubi Al Natural

2.4 mi

Landmark

Yal-Ku

2.5 mi

Beach

Xpu-Ha Beach

2.8 mi

Beach

Bahia De La Media Luna

2.7 mi

Beach

Playa Xpu-ha

2.8 mi

Landmark

Taj Mahal Cenote

2.8 mi

Landmark

Cenote TajMa Ha

2.8 mi

Landmark

Xotik-Ha

2.9 mi

Landmark

XPuha

3.0 mi

Night club

Rauxa Show

3.1 mi

Beach

half moon bay

3.0 mi

Landmark

mexicarteakumal

3.6 mi

Library

Hekab Be Biblioteca de Akumal

3.6 mi

Nearby

Kantenah Bay

1300 ft

Beach

Playa at Grand Palladium Kantenah Resort

300 ft

Restaurants

Punta Emilia

300 ft

Carretera Chetumal-Puerto Jua_rez Km

Sumptuori

300 ft

Carretera Chetumal-Puerto Juarez Km

La Adelita

200 ft

Carretera Chetumal-Puerto Juarez Km

El Gaucho

600 ft

Carretera Chetumal-Puerto Juarez Km

Explore Riviera Maya

Local Activities and Attractions

Kantenah Bay

5 minutes' walk

Kantenah Bay boasts crystal-clear waters perfect for swimming and snorkeling, ideal for relaxing beach days.

Playa Kantenah

15 minutes' walk

A beautiful stretch of beach known for its tranquil ambiance, great for sunbathing and enjoying stunning sunsets.

BioParque Lu'um Balam

10 minutes' drive

This eco-park features diverse flora and fauna, offering fun walks and opportunities to learn about local biodiversity.

Mayan Underworld

10 minutes' drive

Experience nature through a stunning network of cenotes perfect for tubing, snorkeling, or simply relaxing in nature.

Snorkeling Adventures

10 minutes' drive

Guided snorkeling tours are available to explore local reefs; rental gear is nearby, making it accessible for everyone.

Yoga Retreats

10 minutes' drive

Watch for seasonal yoga classes that promote relaxation, held in serene outdoor settings to rejuvenate your spirit.

Beach Volleyball at Playa Xpu-ha

10 minutes' drive

Engage in a friendly game or simply relax at this lively beach, known for its vibrant atmosphere and clear waters.

Punta Emilia

1 minute' walk

A seaside restaurant featuring fresh seafood with a relaxed vibe, perfect for casual dining with ocean views.

Sumptuori

2 minutes' walk

An exquisite Asian fusion restaurant famous for its sushi and teppanyaki; innovative dishes ensure a unique dining experience.

El Gaucho

3 minutes' walk

Steakhouse known for its Argentinian cuts and warm atmosphere, ideal for a hearty meal after a day of activities.

Rauxa Show

10 minutes' drive

A sensational dinner show featuring acrobatics and culinary delights, perfect for a captivating evening out.

Local Live Music at Bars

5 minutes' drive

Enjoy local artists showcasing their talents at neighborhood bars, creating a vibrant atmosphere for guests of all ages.

Getting around

City Centre

Riviera Maya27 min · 11.0 mi

Airports

Aeropuerto de Playa del Carmen (PCM)46 min · 18.7 mi

Cozumel (CZM)72 min · 29.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

658

Former name

grand palladium colonial resort and spa

Reviews and Ratings

Feedback about Grand Palladium Colonial Resort & Spa from previous guests about their experience.

Review score

Based on 213 verified reviews

7.4/10

Very good

70%

Recommend

Cleanliness

7.6/10

Comfort

7.6/10

Facilities

7.7/10

Free Wi-Fi

6.5/10

Location

8.0/10

Staff

7.6/10

Value for money

7.3/10

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Questions of the users

About Grand Palladium Colonial Resort & Spa

Will there be an iron available in the guest room?

12 November 2024

Each room is equipped with an iron and ironing board to ensure you can look your best during your stay.

Is it possible to check-in early and enjoy the resort facilities while waiting for the room to be ready?

21 December 2024

Guests can check in upon arrival, receive their bracelets, and start enjoying the resort amenities, although room access is typically available after 3 PM.

Are there opportunities for snorkeling in the area?

10 January 2025

An external company on the resort's premises offers snorkeling and fishing services for guests interested in exploring the underwater beauty.

Can guests continue to use the pool facilities after checking out?

16 February 2025

Yes, guests are welcome to enjoy the pools and other facilities even after checkout until their transportation arrives.

What dining options are included in the all-inclusive plan?

8 March 2025

The all-inclusive package covers all 9 specialty restaurants as well as both buffet restaurants available for meals throughout the day.

Is there an airport shuttle service available?

25 April 2025

While transportation to the hotel is available, it is not included in the booking price. For details about shuttle services, direct contact with customer service is recommended.

How far is the resort from the nearest airport?

5 May 2025

The Grand Palladium Resort is approximately 75 kilometers from Cancun International Airport, taking roughly 1 hour and 15 minutes to reach.

What are the operational hours for the Baby Club for infants?

30 June 2025

The Baby Club caters to children aged 1-3 years, operating from 9 AM to 9 PM with a break from 1 PM to 2 PM. Babysitting services are not provided.

How can guests learn about the specifics of the all-inclusive services offered?

15 July 2025

Comprehensive information about the all-inclusive services is available through the customer service line, ensuring guests have all the details they need.

Are flight costs included in my booking price?

22 August 2025

Flight costs are not included in the stated prices for booking, and arrangements need to be made separately.

How can I earn rewards points during my stay?

18 September 2025

Palladium Rewards members can earn points during their stay, which can be used for discounts on future bookings and other exclusive offers.