Grand Palladium Colonial Resort & Spa offers a prime location along an 800-meter stretch of fine white sand beach and clear Caribbean waters. The hotel includes multiple pools-family-friendly options, adult-only areas, and swim-up bars. Guests can enjoy 12 bars across the property, ensuring ample choices for refreshments throughout the day.
Dining
The hotel provides an array of dining venues, including 4 à la carte restaurants serving diverse cuisines like Mexican, Japanese, and Argentine grill. Guests can enjoy international dining experiences at self-service themed areas and restaurants with live cooking stations. The exclusive Bravo Dinner & Dance event combines a high-quality dinner with live performances for a vibrant dining experience.
Location
Situated in the Riviera Maya jungle, the hotel is surrounded by lush vegetation and cenotes, providing a tranquil natural environment. Guests have convenient access to Mayan cultural treasures just an hour from Cancun International Airport. The pristine beaches and crystal-clear waters enhance the allure of this exceptional location.
Wellness
Zentropia Palladium Spa & Wellness spans 6,000 square meters and offers various services including a hydrotherapy circuit and a healthy juice bar. Guests can opt for professional massages, facials, and beauty treatments tailored for all ages. The serene environment facilitates relaxation and rejuvenation away from daily routines.
Children's Activities
Grand Palladium Colonial Resort & Spa accommodates families with dedicated children's clubs designed for different age groups. The Mini Club offers educational activities and themed meals for kids aged 4-12, while the Baby Club provides a safe space for infants. Additionally, the Black & White Junior Club engages teens with games, movie nights, and more.
Highlights
Location: Beachfront property with 800 meters of sandy shoreline
Dining: 4 à la carte restaurants and diverse global food options
Wellness: Zentropia Palladium Spa & Wellness with hydotherapy
Children: Dedicated clubs for various age groups and activities
Must-do experiences
Swim in the cenote at Gran Cenote for a magical experience.
Taste authentic cochinita pibil at a local eatery in Tulum.
Visit the stunning Tulum Ruins at sunrise to beat the crowds.
Explore the vibrant markets of Playa del Carmen for local crafts.
Don't miss a traditional Mayan dance performance at Xcaret.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
2 persons
400 sq. feet
2 Double beds
Shower
Coffee machine
room details
Romance Villa Suite Poolside Adults Only
2 persons
640 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Junior Suite Poolside
2 persons
455 sq. feet
2 Queen Size Beds
Shower
Coffee machine
room details
Junior Suite Garden View
2 persons
455 sq. feet
2 Double beds
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics
Services
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Grand Palladium Colonial Resort & Spa, dining options offer a culinary adventure that spans the globe, inviting guests to indulge in diverse flavors from Argentinian steakhouses to vibrant Mexican fare. Each restaurant captures the essence of its cuisine, complemented by a family-friendly atmosphere and beautifully designed settings.
El Dorado
Argentinian
Ambiance
Family friendly with a warm and inviting decor
Key Offerings
Savor expertly grilled meats and traditional cuts, highlighting the essence of Argentinian barbecue.
Reservation
No
Hours vary
La Adelita
Mexican
Ambiance
Casual and family-friendly, with colorful decor bringing a fiesta atmosphere
Key Offerings
Delicious tacos and enchiladas bursting with authentic Mexican flavors, perfect for families.
Reservation
No
Hours vary
Sumptuori
Japanese
Ambiance
Family friendly with a modern twist, featuring serene decor
Key Offerings
Enjoy fresh sushi and grilled dishes prepared by skilled chefs, showcasing the best of Japanese cuisine.
Reservation
No
Hours vary
Portofino
Mediterranean
Ambiance
Charming and cozy, a family-friendly environment with rustic decor
Key Offerings
Taste the Mediterranean with pasta, seafood, and flavorful dishes reflecting the culture's vibrant spirit.
Reservation
No
Hours vary
La Lola
Spanish
Ambiance
Family friendly with warm tones and inviting seating
Key Offerings
Experience traditional Spanish tapas paired with vibrant wines in a relaxed setting.
Reservation
No
Hours vary
Ribs & More
American
Ambiance
Family friendly with a casual setting, perfect for gatherings
Key Offerings
Indulge in smoky barbecue ribs and classic American dishes for a hearty meal.
Reservation
No
Hours vary
Bahia & Brasa
Brazilian
Ambiance
Warm and welcoming, ideal for family dining
Key Offerings
Savor a selection of grilled meats and traditional Brazil flavors in a lively atmosphere.
Reservation
No
Hours vary
Poseidón
Mexican
Ambiance
Vibrant and family friendly, reminiscent of traditional Mexican decor
Key Offerings
Delight in zesty Mexican specialties, ensuring a lively dining experience with family.
Reservation
No
Hours vary
Chang Thai
Asian
Ambiance
Family friendly with an exotic and colorful flair
Key Offerings
Relish dishes that reflect the rich flavors of Thai cooking, served in an inviting setting.
Kantenah Bay boasts crystal-clear waters perfect for swimming and snorkeling, ideal for relaxing beach days.
Playa Kantenah
15 minutes' walk
A beautiful stretch of beach known for its tranquil ambiance, great for sunbathing and enjoying stunning sunsets.
BioParque Lu'um Balam
10 minutes' drive
This eco-park features diverse flora and fauna, offering fun walks and opportunities to learn about local biodiversity.
Mayan Underworld
10 minutes' drive
Experience nature through a stunning network of cenotes perfect for tubing, snorkeling, or simply relaxing in nature.
Snorkeling Adventures
10 minutes' drive
Guided snorkeling tours are available to explore local reefs; rental gear is nearby, making it accessible for everyone.
Yoga Retreats
10 minutes' drive
Watch for seasonal yoga classes that promote relaxation, held in serene outdoor settings to rejuvenate your spirit.
Beach Volleyball at Playa Xpu-ha
10 minutes' drive
Engage in a friendly game or simply relax at this lively beach, known for its vibrant atmosphere and clear waters.
Punta Emilia
1 minute' walk
A seaside restaurant featuring fresh seafood with a relaxed vibe, perfect for casual dining with ocean views.
Sumptuori
2 minutes' walk
An exquisite Asian fusion restaurant famous for its sushi and teppanyaki; innovative dishes ensure a unique dining experience.
El Gaucho
3 minutes' walk
Steakhouse known for its Argentinian cuts and warm atmosphere, ideal for a hearty meal after a day of activities.
Rauxa Show
10 minutes' drive
A sensational dinner show featuring acrobatics and culinary delights, perfect for a captivating evening out.
Local Live Music at Bars
5 minutes' drive
Enjoy local artists showcasing their talents at neighborhood bars, creating a vibrant atmosphere for guests of all ages.
Getting around
City Centre
Riviera Maya27 min
·
11.0
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)46 min
·
18.7
mi
Cancun International Airport (CUN)129 min
·
53.4
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
658
Former name
grand palladium colonial resort and spa
Questions of the users
About Grand Palladium Colonial Resort & Spa
Will there be an iron available in the guest room?
12 November 2024
Each room is equipped with an iron and ironing board to ensure you can look your best during your stay.
Is it possible to check-in early and enjoy the resort facilities while waiting for the room to be ready?
21 December 2024
Guests can check in upon arrival, receive their bracelets, and start enjoying the resort amenities, although room access is typically available after 3 PM.
Are there opportunities for snorkeling in the area?
10 January 2025
An external company on the resort's premises offers snorkeling and fishing services for guests interested in exploring the underwater beauty.
Can guests continue to use the pool facilities after checking out?
16 February 2025
Yes, guests are welcome to enjoy the pools and other facilities even after checkout until their transportation arrives.
What dining options are included in the all-inclusive plan?
8 March 2025
The all-inclusive package covers all 9 specialty restaurants as well as both buffet restaurants available for meals throughout the day.
Is there an airport shuttle service available?
25 April 2025
While transportation to the hotel is available, it is not included in the booking price. For details about shuttle services, direct contact with customer service is recommended.
How far is the resort from the nearest airport?
5 May 2025
The Grand Palladium Resort is approximately 75 kilometers from Cancun International Airport, taking roughly 1 hour and 15 minutes to reach.
What are the operational hours for the Baby Club for infants?
30 June 2025
The Baby Club caters to children aged 1-3 years, operating from 9 AM to 9 PM with a break from 1 PM to 2 PM. Babysitting services are not provided.
How can guests learn about the specifics of the all-inclusive services offered?
15 July 2025
Comprehensive information about the all-inclusive services is available through the customer service line, ensuring guests have all the details they need.
Are flight costs included in my booking price?
22 August 2025
Flight costs are not included in the stated prices for booking, and arrangements need to be made separately.
How can I earn rewards points during my stay?
18 September 2025
Palladium Rewards members can earn points during their stay, which can be used for discounts on future bookings and other exclusive offers.
Overview
Rooms
Price calendar
Facilities
Location
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Grand Palladium Colonial Resort & Spa
7.2
Very good99 reviews
11.0
mi from center
245 US$
272 US$
per night
Mobile-only price
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