Sandos Caracol Nature Resort & Water Park (Adults Only), Playa del Carmen – Resort from €

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Key details

About the Hotel

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710

Close to the white sand beach

Perfect

7.1

6.5

/10

4.5

Water Park & Activities

Sandos Caracol Nature Resort & Water Park offers one of the largest water parks in Mexico, featuring 29 slides that cater to all levels of thrill-seekers. Guests can enjoy lagoon-style cascades and interactive elements throughout the park, along with sun loungers and a refreshment bar. Daily activities include snorkeling in a natural cenote and guided eco-tours through lush jungle pathways, all included in the All-Inclusive plan.

Accommodations

The resort comprises 955 eco-friendly rooms with multiple options, including spacious villas and penthouse suites. An adult-only section includes exclusive amenities such as a private pool, a dedicated restaurant, and room service. Each room incorporates sustainable energy solutions to minimize the environmental impact.

Dining Options

Sandos Caracol provides a variety of dining options with multiple restaurants serving diverse cuisines, including Italian, Brazilian, Asian, and Mexican. Guests can enjoy meals at à la carte restaurants as well as buffet-style dining. Beverage selections are abundant, featuring beach bars and poolside service for refreshing cocktails.

Wellness and Nature

The resort is committed to eco-tourism, allowing guests to connect with nature through guided wildlife tours and scenic boat rides. It acts as a nature reserve, promoting conservation efforts for local wildlife and ecosystems. Recreational opportunities include yoga sessions and jungle walks for an immersive wellness experience.

Entertainment

Evenings at Sandos Caracol are lively with the Teatro del Pueblo program, showcasing daily shows, including the Pre-Hispanic 'Sacred Fire Ceremony'. Guests can participate in activities throughout the day, such as beach volleyball and water polo. Additionally, a supervised kids' club ensures children have safe, engaging experiences.

Highlights

Location: Situated on a private stretch of white sand beach

Water Park: 29 slides within the largest water park in Mexico

Dining: Diverse options including Asian and vegan cuisine

Nature: Breathtaking cenote swimming and eco-tourism activities

Accommodations: 955 eco-friendly rooms and exclusive adult-only amenities

Entertainment: Daily shows and themed events at Teatro del Pueblo

Must-do experiences

Visit the cenote Sac Actun for stunning natural beauty and swimming.
Experience local flavors with tacos al pastor at El Fogon nearby.
Explore the ancient ruins of Tulum for breathtaking coastal views.
Discover the vibrant Playa del Carmen markets for unique souvenirs.
Enjoy live music at La Santander for a taste of local nightlife.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Pool View One Bedroom Suite

2 persons

62 m²

1 King-size bed and 1 Sofa bed

Pool view

Shower

Balcony

room details

Pool View Superior

2 persons

39 m²

2 Double beds

Pool view

Shower

Balcony

room details

Eco Family Suite

2 persons

41 m²

1 King-size bed

Shower

Balcony

room details

Pool View Penthouse

2 persons

62 m²

1 King-size bed and 1 Sofa bed

Pool view

Shower

Balcony

room details

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Getting around

A list of all available modes of transport

City Centre

Playa del Carmen 5.2 km

Airports

Aeropuerto de Playa del Carmen (PCM) 7.0 km

Cancun (CUN) 52.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Business centre

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Reservation

Yes

Dinner only.

La Riviera

Mediterranean

Ambiance

A relaxed atmosphere that brings the essence of the Mediterranean coast to the resort.

Key Offerings

Mediterranean-inspired dishes crafted with fresh and aromatic ingredients.

Reservation

Hours vary.

Los Lirios

Seafood

Ambiance

A delightful setting focused on the ocean's bounty, ideal for seafood lovers.

Key Offerings

An enticing selection of seafood dishes, crafted to take advantage of local flavors.

Reservation

Dinner only.

Location

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710

Map view

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

5.2 km

Landmark

Playa

3.3 km

Beach

Xcalacoco

2.8 km

Beach

Grand Coral Beach Club

3.2 km

Golf Course

Grand Coral Golf Riviera Maya

1.5 km

Landmark

Punta Bete

1.8 km

Landmark

Church of Guadalupe

3.0 km

Beach

Point Esmeralda

4.0 km

Beach

Punta Esmeralda Beach

5.5 km

Gallery

Galeria Luis Sottil

2.8 km

Landmark

Go Natural Explorers

2.3 km

Landmark

Playa Publica 88

2.7 km

Gallery

Amate Gallery

2.8 km

Landmark

Punta Venado

3.6 km

Landmark

Punta Venado Bike Park

3.3 km

Landmark

28 de Julio Square

3.1 km

Landmark

Kingdom Hall of Jehovah's Witnesses

3.1 km

Landmark

Xca-Ha Park

3.1 km

Golf Course

El Camaleon Golf Course

3.2 km

Landmark

Xavage Park by Xcaret

3.5 km

Landmark

Martina Beach Club

3.7 km

Landmark

Cenote Misterio Maya

3.6 km

Landmark

La 5ta Hacienda

3.9 km

Gallery

Tierra Huichol

3.9 km

Landmark

Dive Sites

3.7 km

Landmark

The Union

3.9 km

Beach

Shangri-la's Beach

3.9 km

Beach

Mamita's Beach Club

4.3 km

Landmark

Shangri-la Caribe Beach Village Resort

3.9 km

Beach

Kool Beach Club

4.4 km

Nearby

Beach

Xcalacoco

640 m

Golf Course

Grand Coral Golf Riviera Maya

790 m

Restaurants

Koh Thai

2.6 km

Predio El Limonar fraccion 2

Sea Olive

2.8 km

Xcalaco El Limonar No. 1

Kinoko

2.5 km

289 Km Carrera Cancun

La Marea

2.9 km

Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6

Coral Grill & Bar by Viceroy

2.9 km

Playa Xcalacoco Frac 7 In Hotel Viceroy

Coco's Cabanas

3.0 km

Punta Bete Mexico Xcalacoco

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Questions of the users

About Sandos Caracol Nature Resort & Water Park (Adults Only)

What amenities are included in the all-inclusive package at Sandos Caracol, and is an ocean view guaranteed with my room?

12 March 2024

The all-inclusive package covers lodging, food, beverages, snacks, and entertainment. However, there's no guarantee of an ocean view for any of the rooms.

Are the drinks served on the beach included in the all-inclusive deal?

15 April 2024

Yes, drinks served on the beach are included in the all-inclusive plan, but food service is not.

Does Sandos Caracol provide private beach access or will transportation be required?

20 May 2024

The resort boasts a private beach conveniently located right in front of the property.

When is the ideal time to visit Sandos Caracol for optimal beach weather?

25 June 2024

Most guests find that the best time for a beach holiday is between November and April, with generally pleasant weather.

Can you give a breakdown of what the all-inclusive deal covers, including the mini bar?

30 July 2024

The all-inclusive deal includes access to the mini bar, all restaurants and bars, buffets, and activities throughout the resort.

Is a shuttle service available from Cancun International Airport and what are the costs?

12 August 2024

Yes, Seek & Go Company offers a private air-conditioned van shuttle to and from the airport, costing approximately $160 USD for a round trip and $90 USD for a one-way trip.

Are all restaurants part of the all-inclusive experience?

19 September 2024

Most restaurants are included in the all-inclusive package. Due to local health regulations, some are currently on a rotation schedule, typically changing 2 to 3 per night.

How far is Sandos Caracol from Cancun Airport?

22 October 2024

The distance from the hotel to Cancun Airport is approximately 70 kilometers.

What activities and amenities are not covered by the all-inclusive package at Sandos Caracol?

3 November 2024

The all-inclusive package does not cover spa services, tours, airfare, ground transportation, premium wines from the à la carte menu, motorized water sports, or scuba diving.

Is there a nightlife experience, such as a disco, available at Sandos Caracol?

12 December 2024

Yes, the resort features a disco that operates from 11 PM to 2 AM for guests looking to enjoy nightlife.