Sandos Caracol Nature Resort & Water Park offers one of the largest water parks in Mexico, featuring 29 slides that cater to all levels of thrill-seekers. Guests can enjoy lagoon-style cascades and interactive elements throughout the park, along with sun loungers and a refreshment bar. Daily activities include snorkeling in a natural cenote and guided eco-tours through lush jungle pathways, all included in the All-Inclusive plan.
Accommodations
The resort comprises 955 eco-friendly rooms with multiple options, including spacious villas and penthouse suites. An adult-only section includes exclusive amenities such as a private pool, a dedicated restaurant, and room service. Each room incorporates sustainable energy solutions to minimize the environmental impact.
Dining Options
Sandos Caracol provides a variety of dining options with multiple restaurants serving diverse cuisines, including Italian, Brazilian, Asian, and Mexican. Guests can enjoy meals at à la carte restaurants as well as buffet-style dining. Beverage selections are abundant, featuring beach bars and poolside service for refreshing cocktails.
Wellness and Nature
The resort is committed to eco-tourism, allowing guests to connect with nature through guided wildlife tours and scenic boat rides. It acts as a nature reserve, promoting conservation efforts for local wildlife and ecosystems. Recreational opportunities include yoga sessions and jungle walks for an immersive wellness experience.
Entertainment
Evenings at Sandos Caracol are lively with the Teatro del Pueblo program, showcasing daily shows, including the Pre-Hispanic 'Sacred Fire Ceremony'. Guests can participate in activities throughout the day, such as beach volleyball and water polo. Additionally, a supervised kids' club ensures children have safe, engaging experiences.
Highlights
Location: Situated on a private stretch of white sand beach
Water Park: 29 slides within the largest water park in Mexico
Dining: Diverse options including Asian and vegan cuisine
Nature: Breathtaking cenote swimming and eco-tourism activities
Accommodations: 955 eco-friendly rooms and exclusive adult-only amenities
Entertainment: Daily shows and themed events at Teatro del Pueblo
Must-do experiences
Visit the cenote Sac Actun for stunning natural beauty and swimming.
Experience local flavors with tacos al pastor at El Fogon nearby.
Explore the ancient ruins of Tulum for breathtaking coastal views.
Discover the vibrant Playa del Carmen markets for unique souvenirs.
Enjoy live music at La Santander for a taste of local nightlife.
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Select your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Eco Family Suite
2 persons
445 sq. feet
1 King-size bed
Shower
Balcony
room details
Pool View One Bedroom Suite
2 persons
670 sq. feet
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Pool View Superior
2 persons
420 sq. feet
2 Double beds
Pool view
Shower
Balcony
room details
Pool View Penthouse
2 persons
670 sq. feet
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
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Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.5/10Review score
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Discover a vibrant culinary landscape at Sandos Caracol Nature Resort & Water Park (Adults Only), where diverse dining experiences await in each unique venue. From international delights to authentic Mexican and Italian flavors, every meal is an invitation to savor the essence of global cuisine in a picturesque setting.
La Laguna
International
Ambiance
Set in a spacious dining area with a relaxed atmosphere, perfect for enjoying meals throughout the day.
Key Offerings
Open for breakfast, lunch, and dinner, La Laguna features a selection of international dishes designed to delight the palate.
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8
mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9
mi
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Playa
10-minute drive
Popular local beach known for its beautiful sands and vibrant atmosphere, great for sunbathing and swimming.
Xcalacoco
10-minute drive
Secluded beach ideal for relaxation and beach sports, featuring soft sands and clear waters.
Church of Guadalupe
10-minute drive
Iconic church with stunning architecture and views, perfect for cultural exploration and photography.
Grand Coral Golf Riviera Maya
5-minute drive
Challenging golf course set against beautiful landscapes, designed for golfers of all levels.
Go Natural Explorers
5-minute drive
Eco-adventure tours, perfect for thrill-seekers. Kayaking, snorkeling, and nature tours available.
Cenote Misterio Maya
9-minute drive
Relaxing swim in natural cenote, offering a serene environment surrounded by lush jungle. Entry fee applies.
Koh Thai
10-minute drive
Authentic Thai cuisine with a charming ambiance. Signature dishes include Pad Thai and Green Curry. Reservations recommended.
Sea Olive
10-minute drive
Fresh seafood with a relaxed atmosphere, known for its ceviches and grilled dishes. Gluten-free options available.
Martina Beach Club
10-minute drive
Lively beach club offering live music, great drinks, and a fun atmosphere. Perfect for nights out with friends.
Galeria Luis Sottil
10-minute drive
Art gallery showcasing local artists. Features exhibitions and events, family-friendly and educational.
Getting around
City Centre
Playa del Carmen8 min
·
3.2
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)11 min
·
4.4
mi
Cozumel International Airport (CZM)61 min
·
25.0
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
322
Former name
Sandos Select Club
Reviews and Ratings
Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Review score
Based on 962 verified reviews
6.8/10
Nice
56%
Recommend
Breakfast
3.7/10
Cleanliness
7.9/10
Comfort
7.6/10
Facilities
7.5/10
Free Wi-Fi
6.0/10
Location
8.1/10
Paid Wi-Fi
5.0/10
Staff
7.8/10
Value for money
7.0/10
Guest reviews
based on 660 reviews
7.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
What amenities are included in the all-inclusive package at Sandos Caracol, and is an ocean view guaranteed with my room?
12 March 2024
The all-inclusive package covers lodging, food, beverages, snacks, and entertainment. However, there's no guarantee of an ocean view for any of the rooms.
Are the drinks served on the beach included in the all-inclusive deal?
15 April 2024
Yes, drinks served on the beach are included in the all-inclusive plan, but food service is not.
Does Sandos Caracol provide private beach access or will transportation be required?
20 May 2024
The resort boasts a private beach conveniently located right in front of the property.
When is the ideal time to visit Sandos Caracol for optimal beach weather?
25 June 2024
Most guests find that the best time for a beach holiday is between November and April, with generally pleasant weather.
Can you give a breakdown of what the all-inclusive deal covers, including the mini bar?
30 July 2024
The all-inclusive deal includes access to the mini bar, all restaurants and bars, buffets, and activities throughout the resort.
Is a shuttle service available from Cancun International Airport and what are the costs?
12 August 2024
Yes, Seek & Go Company offers a private air-conditioned van shuttle to and from the airport, costing approximately $160 USD for a round trip and $90 USD for a one-way trip.
Are all restaurants part of the all-inclusive experience?
19 September 2024
Most restaurants are included in the all-inclusive package. Due to local health regulations, some are currently on a rotation schedule, typically changing 2 to 3 per night.
How far is Sandos Caracol from Cancun Airport?
22 October 2024
The distance from the hotel to Cancun Airport is approximately 70 kilometers.
What activities and amenities are not covered by the all-inclusive package at Sandos Caracol?
3 November 2024
The all-inclusive package does not cover spa services, tours, airfare, ground transportation, premium wines from the à la carte menu, motorized water sports, or scuba diving.
Is there a nightlife experience, such as a disco, available at Sandos Caracol?
12 December 2024
Yes, the resort features a disco that operates from 11 PM to 2 AM for guests looking to enjoy nightlife.
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