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From206US$ /night
Check-in
16Jan2026Select date
Check-out
17Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
-
Close to the white sand beach
Very good
7.1
6.5
/10
4.5
/5

Water Park & Activities

Sandos Caracol Nature Resort & Water Park offers one of the largest water parks in Mexico, featuring 29 slides that cater to all levels of thrill-seekers. Guests can enjoy lagoon-style cascades and interactive elements throughout the park, along with sun loungers and a refreshment bar. Daily activities include snorkeling in a natural cenote and guided eco-tours through lush jungle pathways, all included in the All-Inclusive plan.

Accommodations

The resort comprises 955 eco-friendly rooms with multiple options, including spacious villas and penthouse suites. An adult-only section includes exclusive amenities such as a private pool, a dedicated restaurant, and room service. Each room incorporates sustainable energy solutions to minimize the environmental impact.

Dining Options

Sandos Caracol provides a variety of dining options with multiple restaurants serving diverse cuisines, including Italian, Brazilian, Asian, and Mexican. Guests can enjoy meals at à la carte restaurants as well as buffet-style dining. Beverage selections are abundant, featuring beach bars and poolside service for refreshing cocktails.

Wellness and Nature

The resort is committed to eco-tourism, allowing guests to connect with nature through guided wildlife tours and scenic boat rides. It acts as a nature reserve, promoting conservation efforts for local wildlife and ecosystems. Recreational opportunities include yoga sessions and jungle walks for an immersive wellness experience.

Entertainment

Evenings at Sandos Caracol are lively with the Teatro del Pueblo program, showcasing daily shows, including the Pre-Hispanic 'Sacred Fire Ceremony'. Guests can participate in activities throughout the day, such as beach volleyball and water polo. Additionally, a supervised kids' club ensures children have safe, engaging experiences.

Highlights

Location: Situated on a private stretch of white sand beach

Water Park: 29 slides within the largest water park in Mexico

Dining: Diverse options including Asian and vegan cuisine

Nature: Breathtaking cenote swimming and eco-tourism activities

Accommodations: 955 eco-friendly rooms and exclusive adult-only amenities

Entertainment: Daily shows and themed events at Teatro del Pueblo

Must-do experiences

  • Visit the cenote Sac Actun for stunning natural beauty and swimming.
  • Experience local flavors with tacos al pastor at El Fogon nearby.
  • Explore the ancient ruins of Tulum for breathtaking coastal views.
  • Discover the vibrant Playa del Carmen markets for unique souvenirs.
  • Enjoy live music at La Santander for a taste of local nightlife.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
670 sq. feet 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
Pool View Superior
2 persons
420 sq. feet 
2 Double beds
Pool view
Shower
Balcony
Eco Family Suite
2 persons
445 sq. feet 
1 King-size bed
Shower
Balcony
Pool View Penthouse
2 persons
670 sq. feet 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Discover a vibrant culinary landscape at Sandos Caracol Nature Resort & Water Park (Adults Only), where diverse dining experiences await in each unique venue. From international delights to authentic Mexican and Italian flavors, every meal is an invitation to savor the essence of global cuisine in a picturesque setting.
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows a spacious and airy restaurant with a tropical vibe. The interior features high ceilings with a dark wooden beam structure and a thatched roof, giving it a rustic yet elegant feel. Large white pillars support the roof, and they are ac
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows a bright and airy outdoor dining area, likely part of a resort or restaurant overlooking a beautiful beach. The space is covered by a high, open-air structure with a thatched roof supported by white pillars. The pillars are adorned wi
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows the interior of a stylish restaurant with a black and white checkered floor. The restaurant has a high ceiling with dark gray or black paint, accented by white architectural details and recessed lighting. 

Several large, ornate chand

La Laguna

International
Ambiance
Set in a spacious dining area with a relaxed atmosphere, perfect for enjoying meals throughout the day.
Key Offerings
Open for breakfast, lunch, and dinner, La Laguna features a selection of international dishes designed to delight the palate.
Reservation
No
Breakfast: 7:00 - 10:30, Lunch: 12:30 - 15:30, Dinner: 18:30 - 22:30.

La Toscana

Italian
Ambiance
A charming eatery with a cozy vibe, perfect for leisurely breakfasts and delightful lunches.
Key Offerings
Serving a delicious array of Italian classics, guests can enjoy mouthwatering pizzas and pastas.
Reservation
No
Breakfast: 7:00 - 10:30, Lunch: 12:30 - 15:30.

Las Mascaras

Mexican
Ambiance
An inviting atmosphere focused on festive dining, ideal for those who wish to experience authentic flavors.
Key Offerings
Las Mascaras offers a range of traditional Mexican dinners, capturing the heart of local cuisine.
Reservation
No
Dinner only.

Salvia Snack Bar

Vegetarian
Ambiance
A casual snack bar setting, perfect for a relaxed and healthy evening meal.
Key Offerings
Focused on vegetarian options, this place serves light and delightful dinner choices.
Reservation
No
Dinner only.

El Templo

Asian
Ambiance
A vibrant venue dedicated to Asian culinary traditions, offering a unique dining experience.
Key Offerings
Explore an array of Asian flavors in a relaxed and lush environment.
Reservation
No
Hours vary.

Fogo de Brazil

Brazilian
Ambiance
A warm and lively space that invites guests to indulge in the best of Brazilian cuisine.
Key Offerings
Experience an authentic Brazilian dinner with an array of meats and sides grilled to perfection.
Reservation
Yes
Dinner only.

La Riviera

Mediterranean
Ambiance
A relaxed atmosphere that brings the essence of the Mediterranean coast to the resort.
Key Offerings
Mediterranean-inspired dishes crafted with fresh and aromatic ingredients.
Reservation
No
Hours vary.

Los Lirios

Seafood
Ambiance
A delightful setting focused on the ocean's bounty, ideal for seafood lovers.
Key Offerings
An enticing selection of seafood dishes, crafted to take advantage of local flavors.
Reservation
No
Dinner only.

Location

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Map view
Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
2100 ft
Golf Course
Grand Coral Golf Riviera Maya
2600 ft
Restaurants
Koh Thai
1.6 mi
Predio El Limonar fraccion 2
Sea Olive
1.8 mi
Xcalaco El Limonar No. 1
Kinoko
1.6 mi
289 Km Carrera Cancun
La Marea
1.8 mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8 mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9 mi
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Playa
Playa
10-minute drive
Popular local beach known for its beautiful sands and vibrant atmosphere, great for sunbathing and swimming.
Xcalacoco
Xcalacoco
10-minute drive
Secluded beach ideal for relaxation and beach sports, featuring soft sands and clear waters.
Church of Guadalupe
Church of Guadalupe
10-minute drive
Iconic church with stunning architecture and views, perfect for cultural exploration and photography.
Grand Coral Golf Riviera Maya
Grand Coral Golf Riviera Maya
5-minute drive
Challenging golf course set against beautiful landscapes, designed for golfers of all levels.
Go Natural Explorers
5-minute drive
Eco-adventure tours, perfect for thrill-seekers. Kayaking, snorkeling, and nature tours available.
Cenote Misterio Maya
Cenote Misterio Maya
9-minute drive
Relaxing swim in natural cenote, offering a serene environment surrounded by lush jungle. Entry fee applies.
Koh Thai
Koh Thai
10-minute drive
Authentic Thai cuisine with a charming ambiance. Signature dishes include Pad Thai and Green Curry. Reservations recommended.
Sea Olive
Sea Olive
10-minute drive
Fresh seafood with a relaxed atmosphere, known for its ceviches and grilled dishes. Gluten-free options available.
Martina Beach Club
10-minute drive
Lively beach club offering live music, great drinks, and a fun atmosphere. Perfect for nights out with friends.
Galeria Luis Sottil
Galeria Luis Sottil
10-minute drive
Art gallery showcasing local artists. Features exhibitions and events, family-friendly and educational.
Getting around
City Centre
Playa del Carmen8 min  ·  3.2 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)11 min  ·  4.4 mi
Cancun International Airport (CUN)79 min  ·  32.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
322
Former name
Sandos Select Club
Questions of the users
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
What amenities are included in the all-inclusive package at Sandos Caracol, and is an ocean view guaranteed with my room?
12 March 2024
The all-inclusive package covers lodging, food, beverages, snacks, and entertainment. However, there's no guarantee of an ocean view for any of the rooms.
Are the drinks served on the beach included in the all-inclusive deal?
15 April 2024
Yes, drinks served on the beach are included in the all-inclusive plan, but food service is not.
Does Sandos Caracol provide private beach access or will transportation be required?
20 May 2024
The resort boasts a private beach conveniently located right in front of the property.
When is the ideal time to visit Sandos Caracol for optimal beach weather?
25 June 2024
Most guests find that the best time for a beach holiday is between November and April, with generally pleasant weather.
Can you give a breakdown of what the all-inclusive deal covers, including the mini bar?
30 July 2024
The all-inclusive deal includes access to the mini bar, all restaurants and bars, buffets, and activities throughout the resort.
Is a shuttle service available from Cancun International Airport and what are the costs?
12 August 2024
Yes, Seek & Go Company offers a private air-conditioned van shuttle to and from the airport, costing approximately $160 USD for a round trip and $90 USD for a one-way trip.
Are all restaurants part of the all-inclusive experience?
19 September 2024
Most restaurants are included in the all-inclusive package. Due to local health regulations, some are currently on a rotation schedule, typically changing 2 to 3 per night.
How far is Sandos Caracol from Cancun Airport?
22 October 2024
The distance from the hotel to Cancun Airport is approximately 70 kilometers.
What activities and amenities are not covered by the all-inclusive package at Sandos Caracol?
3 November 2024
The all-inclusive package does not cover spa services, tours, airfare, ground transportation, premium wines from the à la carte menu, motorized water sports, or scuba diving.
Is there a nightlife experience, such as a disco, available at Sandos Caracol?
12 December 2024
Yes, the resort features a disco that operates from 11 PM to 2 AM for guests looking to enjoy nightlife.
Check-in
16Jan2026Select date
Check-out
17Jan2026Select date
Rooms and Guests2 Guests, 1 Room
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