Neptune Resort Mermaid Beach Exterior photoNeptune Resort Mermaid Beach Exterior photoNeptune Resort Mermaid Beach Exterior photo
Book on our site
up to 10% cheaper
than Booking.com
Check rooms and rates
From220US$ /night
Check-in
07Jun2026Select date
Check-out
08Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

32 Surf Parade, Mermaid Beach, Australia, 4218
-
Close to the beach
Great
8.5
8.9
/10
4.1
4.3
/5

4-Star Family-Friendly Apartments in Broadbeach

Accommodation Options

Neptune Resort offers spacious one and two-bedroom apartments, fully self-contained to provide comfort and convenience during the stay. The two-bedroom ocean view penthouse includes sweeping views and a luxurious triangular corner spa bath. Guests can enjoy free high-speed Wi-Fi in all apartments, enhancing their online experience.

Recreational Facilities

The hotel features a heated pool and spa for relaxation, alongside BBQ facilities for outdoor dining experiences. A well-equipped tennis court is available for guests looking to stay active during their visit. The gym/fitness room offers options for those wanting to maintain their exercise routine.

Dining Options

Tom's Café is located on-site, serving all-day breakfast and lunch with a varied menu to satisfy multiple tastes. The café opens daily from 6 am to 1 pm, providing guests with convenient meal options during their stay. This spots' presence makes it easy to grab a bite without leaving the hotel.

Location Benefits

Neptune Resort enjoys proximity to numerous attractions, including The Star Casino and Pacific Fair Shopping Centre directly across the road. Guests can reach the beach in just 250 meters, making it an effortless trip for sun and surf. The Gold Coast Convention Centre is a short 800-meter walk from the hotel.

Accessibility and Transport

The hotel is situated with easy access to public transport, including the Gold Coast Light Rail, which is located directly across the road. This connectivity offers guests convenient travel options to explore nearby attractions and the broader Gold Coast area. Additionally, reliable taxi services can be arranged through the hotel's reception.

Highlights

Location: 250m to the beach

Rooms: 2 Bedroom Ocean View Penthouse

Dining: Tom's Cafe

Recreation: Heated pool and Spa

Accessibility: Gold Coast Light Rail

Must-do experiences

  • Stroll through the Mermaid Beach Markets on Sundays for local crafts.
  • Try the fish tacos at the Mermaid Beach Surf Club for a taste of the coast.
  • Visit the stunning Burleigh Heads National Park for scenic views.
  • Enjoy a sunset at Burleigh Point, a hidden gem for surfers and families.
  • Don't miss the G-link tram for easy access to vibrant Surfers Paradise.
View all

Select your room type

Neptune Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
1 Bedroom Apartment
2 persons
755 sq. feet 
1 King-size bed
Shower
Heating
2 Bedroom Ocean View Penthouse
2 persons
970 sq. feet 
2 Single beds
Shower
Heating
2 Bedroom Apartment
2 persons
915 sq. feet 
2 Single beds
Shower
Heating
1 Bedroom Superior Partial or Ocean View Apartment
2 persons
755 sq. feet 
1 King-size bed
Shower
Heating
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Neptune Resort offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Security
  • Luggage storage
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Tours/Ticket assistance

Dining

  • Outdoor dining area

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Garden area
  • BBQ facilities
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Neptune Resort Location

32 Surf Parade, Mermaid Beach, Australia, 4218
Map view
32 Surf Parade, Mermaid Beach, Australia, 4218
Nearby
Mall
Pacific Fair Shopping Centre
1200 ft
1 Hooker Blvd
Dracula's Cabaret Gold Coast
900 ft
Shopping Area
The Oasis Shopping Centre
2000 ft
Victoria Avenue Plaza
Rotary Carousel Broadbeach
1800 ft
Broadbeach
1100 ft
Park
Pratten Park
1300 ft
Shopping Area
Broadbeach Mall
1600 ft
Shopping Area
Oracle Boulevard
1100 ft
Store
Woolworths Oasis
1600 ft
Shopping Area
Niecon Plaza
1900 ft
Park
Paula Stafford Park
3000 ft
Park
Victoria Park
1900 ft
167 Old Burleigh Rd
Kids Playground Kurrawa
1500 ft
Amusement Park
Broadbeach Mall Charity Carousel
1800 ft
Restaurants
Hideaway Kitchen and Bar
600 ft
2657 Gold Coast Hwy Opposite Jupiters Casino
Mantra Sierra Grand
400 ft
22 Surf Pde
The Beach Hotel
800 ft
2663 Gold Coast Hwy
Fat Freddy's
800 ft
50 Surf Parade
Brio Emporium
800 ft
5/2623 Gold Coast Highway
Caffe Cherry Beans
800 ft
Hooker Boulevard Shop 1616
Sens Coffee Co
1000 ft
2669 Gold Coast Hwy
Food Quarter at The Star Casino
1700 ft
Gold Coast Hwy
Explore Mermaid Beach
Activities & Entertainment Near Neptune Resort
Top Attractions
Activities
Dining
Entertainment
The Star Gold Coast
The Star Gold Coast
8 minutes' walk
A premier entertainment venue featuring casinos, fine dining, and live shows. Ideal for those seeking an exhilarating night out.
Pacific Fair Shopping Centre
Pacific Fair Shopping Centre
5 minutes' walk
A vibrant shopping destination with international brands, cafes, and entertainment options. Great for shopping lovers and families.
SkyPoint Observation Deck
SkyPoint Observation Deck
35 minutes' walking
An awe-inspiring view of the Gold Coast skyline and ocean. Perfect for capturing stunning photos and enjoying a panoramic experience.
Broadbeach
Broadbeach
5 minutes' walk
A beautiful beach offering sunbathing, swimming, and beachside activities. A relaxing destination for families and couples.
Go Ballooning
10 minutes' walk
Hot air balloon rides that offer breathtaking views of the Gold Coast. Ideal for thrill-seekers and adventurous travelers.
Yoga at the Beach
5 minutes' walk
Relaxing beach yoga sessions, perfect for wellness enthusiasts. Classes cater to all levels, providing a serene start to your day.
Riding at the Gold Coast
10 minutes' walking
Cyclical paths throughout the area allow for scenic rides. Explore at your own pace with bike rental options nearby.
Hideaway Kitchen and Bar
Hideaway Kitchen and Bar
2 minutes' walk
A relaxed venue serving Australian cuisine with fresh local ingredients. Great for casual dining or a quick coffee.
The Beach Hotel
The Beach Hotel
3 minutes' walk
An iconic beachside venue with a variety of dining options. Known for seafood and stunning ocean views. Reservations recommended.
Fat Freddy's
Fat Freddy's
3 minutes' walk
A cozy spot for pizza lovers offering a diverse menu and casual vibe. Suitable for families and groups.
Dracula's Cabaret Gold Coast
4 minutes' walk
An entertaining cabaret show that mixes comedy, live music, and a thrilling ambiance. Perfect for a night full of laughs.
Broadbeach Branch Library
Broadbeach Branch Library
11 minutes' walk
A community hub with free programs and events for families. Offers quiet reading areas and activities for all ages.
Getting around
City Centre
Mermaid Beach15 min  ·  4000 ft
Airports
Gold Coast (OOL)28 min  ·  11.5 mi
Brisbane (BNE)138 min  ·  57.1 mi
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 14:00-17:00
Check-out
from 08:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Number of rooms:
51
Former name
BreakFree Neptune

Reviews and Ratings

Feedback about Neptune Resort from previous guests about their experience.
Review score
Based on 399 verified reviews
8.5/10
Great
90%
Recommend
Breakfast
7.5/10
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.6/10
Free Wi-Fi
8.5/10
Location
9.4/10
Paid Wi-Fi
7.5/10
Staff
9.1/10
Value for money
8.7/10
Guest reviews
based on 754 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Neptune Resort
Can I smoke on the private balcony of my apartment?
12 January 2024
Smoking is allowed on the balcony provided that the door to the apartment remains closed.
Is it possible to have a double bed in each bedroom of a two-bedroom apartment?
20 February 2024
Yes, arrangements can be made for a large double bed in the second bedroom upon request.
Does each apartment include a washing machine and drying facilities?
15 March 2024
All apartments are equipped with a washing machine and dryer for your convenience.
Can I secure a booking now and pay later?
25 April 2024
A one night deposit is necessary to confirm reservations, and this deposit can generally be refunded based on the associated cancellation policy.
Are there any two-bedroom apartments that feature two bathrooms?
05 May 2024
Unfortunately, only the two-bedroom Penthouse includes two bathrooms. The standard two-bedroom apartments do not.
What cooking facilities are available in the apartments?
30 June 2024
The apartments come with a convection oven and stove top for all your cooking needs.
Is parking available, and what is the height limit for vehicles?
01 July 2024
Guest parking is available with a height clearance of 2.1 meters.
Are additional bedding options available for a daughter staying over?
15 August 2024
A rollaway bed can be arranged at a cost of $35 per night. Please request this in advance.
What is the protocol for requesting additional bath towels during my stay?
20 September 2024
Two clean bath towels are provided upon arrival, and additional towels can be requested at the reception office throughout your stay.
How can I ensure my unit is near my family if I book multiple apartments?
12 October 2024
While separate apartments cannot be guaranteed to be adjoining, a request can be made for proximity to each other.
Are there any nearby attractions or shopping centers within walking distance?
05 November 2024
Neptune Resort is conveniently situated near Pacific Fair Shopping Centre, as well as various local attractions like The Star Casino and the beach, all within a short stroll.

Next best alternative

Consider them for your next trip.
Check-in
07Jun2026Select date
Check-out
08Jun2026Select date
Rooms and Guests2 Guests, 1 Room