Neptune Resort Mermaid Beach (8.6) | Ocean View from $220

Name: Neptune Resort, Mermaid Beach
Address: 32 Surf Parade, Mermaid Beach, Queensland, 4218
Price range: US$220+
Rating: 8.6

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Neptune Resort Mermaid Beach Exterior photo

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Key details

About the Hotel

32 Surf Parade, Mermaid Beach, 4218

Close to the beach

Great

8.6

8.9

/10

4.2

4.3

4-Star Family-Friendly Apartments in Broadbeach

Accommodation Options

Neptune Resort offers spacious one and two-bedroom apartments, fully self-contained to provide comfort and convenience during the stay. The two-bedroom ocean view penthouse includes sweeping views and a luxurious triangular corner spa bath. Guests can enjoy free high-speed Wi-Fi in all apartments, enhancing their online experience.

Recreational Facilities

The hotel features a heated pool and spa for relaxation, alongside BBQ facilities for outdoor dining experiences. A well-equipped tennis court is available for guests looking to stay active during their visit. The gym/fitness room offers options for those wanting to maintain their exercise routine.

Dining Options

Tom's Café is located on-site, serving all-day breakfast and lunch with a varied menu to satisfy multiple tastes. The café opens daily from 6 am to 1 pm, providing guests with convenient meal options during their stay. This spots' presence makes it easy to grab a bite without leaving the hotel.

Location Benefits

Neptune Resort enjoys proximity to numerous attractions, including The Star Casino and Pacific Fair Shopping Centre directly across the road. Guests can reach the beach in just 250 meters, making it an effortless trip for sun and surf. The Gold Coast Convention Centre is a short 800-meter walk from the hotel.

Accessibility and Transport

The hotel is situated with easy access to public transport, including the Gold Coast Light Rail, which is located directly across the road. This connectivity offers guests convenient travel options to explore nearby attractions and the broader Gold Coast area. Additionally, reliable taxi services can be arranged through the hotel's reception.

Highlights

Location: 250m to the beach

Rooms: 2 Bedroom Ocean View Penthouse

Dining: Tom's Cafe

Recreation: Heated pool and Spa

Accessibility: Gold Coast Light Rail

Must-do experiences

Stroll through the Mermaid Beach Markets on Sundays for local crafts.
Try the fish tacos at the Mermaid Beach Surf Club for a taste of the coast.
Visit the stunning Burleigh Heads National Park for scenic views.
Enjoy a sunset at Burleigh Point, a hidden gem for surfers and families.
Don't miss the G-link tram for easy access to vibrant Surfers Paradise.

Select your room type

Neptune Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

1 Bedroom Apartment
2 persons
70 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
2 Bedroom Ocean View Penthouse
2 persons
90 sq. feet
2 Single beds
Air conditioning
Balcony
room details
2 Bedroom Apartment
2 persons
85 sq. feet
2 Single beds
Air conditioning
Balcony
room details

Show all rooms

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Check-in/ Check-out

Facilities

Neptune Resort offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Parking
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Tennis court

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Tours/Ticket assistance

Dining

Outdoor dining area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Garden area
BBQ facilities
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

32 Surf Parade, Mermaid Beach, 4218

Explore Mermaid Beach

Activities & Entertainment Near Neptune Resort

The Star Gold Coast

8 minutes' walk

A premier entertainment venue featuring casinos, fine dining, and live shows. Ideal for those seeking an exhilarating night out.

Pacific Fair Shopping Centre

5 minutes' walk

A vibrant shopping destination with international brands, cafes, and entertainment options. Great for shopping lovers and families.

SkyPoint Observation Deck

35 minutes' walking

An awe-inspiring view of the Gold Coast skyline and ocean. Perfect for capturing stunning photos and enjoying a panoramic experience.

Broadbeach

5 minutes' walk

A beautiful beach offering sunbathing, swimming, and beachside activities. A relaxing destination for families and couples.

Go Ballooning

10 minutes' walk

Hot air balloon rides that offer breathtaking views of the Gold Coast. Ideal for thrill-seekers and adventurous travelers.

Yoga at the Beach

5 minutes' walk

Relaxing beach yoga sessions, perfect for wellness enthusiasts. Classes cater to all levels, providing a serene start to your day.

Riding at the Gold Coast

10 minutes' walking

Cyclical paths throughout the area allow for scenic rides. Explore at your own pace with bike rental options nearby.

Hideaway Kitchen and Bar

2 minutes' walk

A relaxed venue serving Australian cuisine with fresh local ingredients. Great for casual dining or a quick coffee.

The Beach Hotel

3 minutes' walk

An iconic beachside venue with a variety of dining options. Known for seafood and stunning ocean views. Reservations recommended.

Fat Freddy's

3 minutes' walk

A cozy spot for pizza lovers offering a diverse menu and casual vibe. Suitable for families and groups.

Dracula's Cabaret Gold Coast

4 minutes' walk

An entertaining cabaret show that mixes comedy, live music, and a thrilling ambiance. Perfect for a night full of laughs.

Broadbeach Branch Library

11 minutes' walk

A community hub with free programs and events for families. Offers quiet reading areas and activities for all ages.

Getting around

City Centre
Mermaid Beach 15 min · 4000 ft
Airports
Gold Coast (OOL) 28 min · 11.5 mi
Brisbane (BNE) 138 min · 57.1 mi

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Property information and rules

Check-in

from 14:00-17:00

Check-out

from 08:00-10:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Number of rooms:

Former name

BreakFree Neptune

Reviews and Ratings

Feedback about Neptune Resort from previous guests about their experience.

Review score

Based on 403 verified reviews

8.5 /10

Great

90 %

Recommend

Breakfast

7.5/10

Cleanliness

8.8/10

Comfort

8.8/10

Facilities

8.7/10

Free WiFi

8.7/10

Location

9.4/10

Paid Wi-Fi

7.5/10

Staff

9.2/10

Value for money

8.8/10

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Questions of the users

About Neptune Resort

Can I smoke on the private balcony of my apartment?

12 January 2024

Smoking is allowed on the balcony provided that the door to the apartment remains closed.

Is it possible to have a double bed in each bedroom of a two-bedroom apartment?

20 February 2024

Yes, arrangements can be made for a large double bed in the second bedroom upon request.

Does each apartment include a washing machine and drying facilities?

15 March 2024

All apartments are equipped with a washing machine and dryer for your convenience.

Can I secure a booking now and pay later?

25 April 2024

A one night deposit is necessary to confirm reservations, and this deposit can generally be refunded based on the associated cancellation policy.

Are there any two-bedroom apartments that feature two bathrooms?

05 May 2024

Unfortunately, only the two-bedroom Penthouse includes two bathrooms. The standard two-bedroom apartments do not.

What cooking facilities are available in the apartments?

30 June 2024

The apartments come with a convection oven and stove top for all your cooking needs.

Is parking available, and what is the height limit for vehicles?

01 July 2024

Guest parking is available with a height clearance of 2.1 meters.

Are additional bedding options available for a daughter staying over?

15 August 2024

A rollaway bed can be arranged at a cost of $35 per night. Please request this in advance.

What is the protocol for requesting additional bath towels during my stay?

20 September 2024

Two clean bath towels are provided upon arrival, and additional towels can be requested at the reception office throughout your stay.

How can I ensure my unit is near my family if I book multiple apartments?

12 October 2024

While separate apartments cannot be guaranteed to be adjoining, a request can be made for proximity to each other.

Are there any nearby attractions or shopping centers within walking distance?

05 November 2024

Neptune Resort is conveniently situated near Pacific Fair Shopping Centre, as well as various local attractions like The Star Casino and the beach, all within a short stroll.