Dreams Natura Resort & Spa, Cancun – Resort from €

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Key details

About the Hotel

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Cancun, Mexico, 77500

Close to the beach

Perfect

8.1

/10

3.3

Amenities

Dreams Natura Resort & Spa offers 553 luxury rooms and suites overlooking the Caribbean Sea and lush mangroves. Guests can relax at the infinity pool or enjoy various water activities including the on-site water park. The Dreams Spa inspired by cenotes provides a range of body treatments, massages, and hydrotherapy experiences.

Rooms

Accommodations range from spacious suites to Preferred Club options with upgraded amenities. Each room features a private terrace or balcony with stunning views and comes equipped with 24-hour room service and a daily refreshed mini-bar. Upgraded suites in the Preferred Club include access to an exclusive lounge and enhanced services.

Location

Situated 10 miles from Cancun International Airport, this resort boasts a prime beachfront location along a white-sand beach. The surrounding Mayan jungle enhances the natural ambiance of the resort, providing a serene backdrop. Guests can easily explore nearby sites and attractions in the Riviera Maya.

Family-Friendly Experience

The resort caters to families with a dedicated Explorer's Club for kids and a Core Zone Teens Club, ensuring activities are available for all ages. The on-site water park features a lazy river and multiple water slides for family fun. Children's services aim to keep younger guests entertained and engaged throughout their stay.

Dining Options

Dreams Natura Resort & Spa presents an array of culinary experiences across several venues, including six à la carte restaurants and a buffet. Guests can experience various cuisines, ranging from Mexican to French, along with 24-hour room service featuring gourmet offerings. The Sip, Savor & See program allows guests to dine at nearby participating resorts.

Highlights

Location: Beachfront location along the Caribbean Sea

Rooms: 553 luxury rooms and suites

Dining: Six à la carte restaurants and 24-hour room service

Family: Kids and teens clubs available

Wellness: Dreams Spa inspired by cenotes

Activities: On-site water park and infinity pool

Must-do experiences

Visit Tulum's ancient ruins for stunning views and history.
Try a local taco al pastor at Taquería El Fogón for a treat.
Explore the vibrant Mercado 28 for authentic crafts and souvenirs.
Swim in the cenote Ik Kil for a refreshing and picture-perfect dive.
Take a sunset cruise to Isla Mujeres for breathtaking views.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Junior Suite Ocean View

2 persons

99 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Preferred Club Family Suite Ocean View

2 persons

99 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Junior Suite Tropical View

2 persons

52 m²

1 King-size bed

Shower

Coffee machine

room details

Junior Suite Swim Out Double Beds

2 persons

52 m²

2 Double beds

Shower

Private pool

room details

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Getting around

A list of all available modes of transport

City Centre

Cancun 10.8 km

Airports

Cancun (CUN) 16.7 km

Isla Mujeres (ISJ) 44.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Full body massage
Pool with view
Shallow end
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Dreams Natura Resort & Spa, guests can delight in an array of dining options that celebrate both local and international flavors. From casual beachside bites to elegant fine dining, the resort offers unique culinary experiences that cater to all tastes and preferences, ensuring joyous meals for family and friends alike.

Dreams Natura Resort & Spa Cancun Restaurant photo

Grill/BBQ

Ambiance

Relaxed beachfront dining with the sand beneath your feet.

Key Offerings

Grilled snacks and light meals served in a casual, laid-back atmosphere.

Reservation

Open daily from 11:00 - 18:00 for lunch.

Coco Cafe

Café

Ambiance

Inviting café environment, perfect for a quick coffee or sweet treat.

Key Offerings

A variety of coffee, tea, and light snacks, ideal for relaxation and casual gatherings.

Reservation

Hours vary.

Location

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Cancun, Mexico, 77500

Map view

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Cancun, Mexico, 77500

City landmarks

Landmark

Petempich Bay

2.8 km

Landmark

The Kay Club

3.0 km

Landmark

Puerto Morelos National Marine Park

3.9 km

Beach

Snorkeling Adventure

4.5 km

Beach

Bahia Petempich

4.8 km

Landmark

Piston Pueblo

6.3 km

Landmark

Bahia Petempich Beach

77.8 km

Restaurants

Armadillo

930 m

Carretera Federal 307 Cancun-Playa del Carmen

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Questions of the users

About Dreams Natura Resort & Spa

Are the pools exclusively for guests in preferred junior suites, or can all visitors access them?

12 November 2023

All swimming pools are available for every guest. However, there is a special category known as the preferred swim-up junior suite that offers enhanced features for an exclusive experience.

What enhancements come with the Preferred Club rooms compared to standard accommodations?

8 November 2023

Preferred Club suites feature a jacuzzi on the terrace, improved views, upgraded amenities, and exclusive access to the Preferred Lounge.

What are the rules regarding smoking at Dreams Natura? Are there specific areas designated for this?

5 November 2023

The resort has designated open areas where smoking is permitted for such activities.

Is there a provision for COVID-19 testing for guests returning to the United States?

20 October 2023

Yes, the resort offers complimentary antigen testing for guests staying in a Preferred Club level category or higher for three nights or more as of bookings made on or after 15 November 2021.

Are there any additional charges for accessing the water park and zipline attractions?

18 September 2023

No, entrance to the water park and zipline is included as part of the Unlimited Luxury package without any extra fees.

Is a rollaway bed available for my room, or should I request a crib for my child?

15 November 2023

A rollaway bed can be provided upon request, depending on availability. It's advisable to add this note when making the reservation.

Is there a dress code for utilizing the pool areas and dining at restaurants?

25 November 2023

Swimwear is required in the pool areas, and regular clothing is necessary for restaurant visits. The French restaurant enforces a formal dress code.

Can arrangements be made for adjoining rooms for a family booking?

2 September 2023

Requests for adjoining rooms can be accommodated based on availability. Contact the technical assistance or booking help at the resort for specifics.

Are the resort pools heated for comfort during cooler days?

22 October 2023

Yes, the infinity pool at the resort is heated for guest comfort.

Can guests enjoy fishing trips booked through the hotel?

1 December 2023

Yes, an in-house destination management company can arrange various fishing trips and other activities for guests.