Alpen Resort & Spa Zermatt | Matterhorn Views & Spa from $699

Name: Alpen Resort - Spa & Dining, Zermatt
Address: Spissstrasse 52, Zermatt, Valais, 3920
Price range: US$315+
Rating: 9.1

75 photos

Alpen Resort - Spa & Dining Zermatt Exterior photo

Alpen Resort - Spa & Dining Zermatt Interior photo

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Key details

About the Hotel

Spissstrasse 52, Zermatt, 3920

Near the ski lifts

Perfect

9.1

/10

4.8

4.7

4-star alpine retreat with extensive wellness offerings

Wellness Oasis

Alpen Resort & Spa presents an extensive wellness area equipped with a swimming pool, indoor and outdoor jacuzzis, sauna landscape, and steam bath. Guests can recharge with professional massages and treatments designed to soothe body and mind. This wellness oasis caters to all, inviting visitors to relax and rejuvenate after a day in the stunning Alps.

Dining Experience

The hotel includes the Matterhorn restaurant serving classic Swiss specialties alongside international dishes, complemented by a selection of wines from a well-stocked cellar. Guests can also explore the new grill restaurant HORNOX for a culinary highlight featuring various grilled specialties. Afternoon tea and pastries are available at the hotel bar, enhancing the dining experience.

Pet-Friendly Policies

Alpen Resort & Spa welcomes pets, ensuring that canine companions can enjoy a vacation alongside their owners. The hotel provides amenities such as a pet blanket and bowl, with a reasonable cleaning fee required. This initiative allows visitors to relax, knowing their furry friends are accommodated during their stay.

Family-Oriented Amenities

Family rooms provide ample space, including a separate area for children and options for additional sleeping arrangements. Children can enjoy recreational facilities and activities tailored for all ages, ensuring that families share an engaging and enjoyable holiday. The hotel also offers a children's pool, perfect for family bonding time.

Convenient Location

Located only 300 meters from the train station, the hotel offers easy access to the Gornergrat Bahn and Sunnegga Express. The picturesque alpine setting surrounds guests with 38 four-thousand-meter peaks, providing an ideal backdrop for hiking, skiing, and biking adventures. Transportation is streamlined through the hotel's shuttle service, which operates between 7 am and 9 pm.

Highlights

Wellness: Pool, saunas & jacuzzis

Dining: Matterhorn restaurant & grill restaurant HORNOX

Family: Spacious family rooms & children's pool

Location: 300 meters to train station & ski lifts

Must-do experiences

Take the Gornergrat Bahn for stunning Matterhorn views.
Savor traditional raclette at Restaurant Schäferstube.
Visit the Matterhorn Museum for local history insights.
Explore the charming streets of Zermatt for unique boutiques.
Hike to the peaceful Riffelsee for a perfect photo spot.

Select your room type

Alpen Resort - Spa & Dining offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room
2 persons
25 sq. feet
2 Single beds
Heating
Coffee machine
room details
Family Room extra Bedroom
2 persons
30 sq. feet
3 Single beds
Balcony
Heating
room details
Panoramic Family Room Matterhorn View
2 persons
30 sq. feet
4 Single beds
Balcony
Heating
room details

Show all rooms

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Check-in/ Check-out

Facilities

Alpen Resort - Spa & Dining offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
Concierge desk
Pets allowed
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Tennis court
Billiard tables
Darts
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Ski pass vendor
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's menu
Children's pool
Children's play area
Game room

Spa & Leisure

Rooftop pool
Plunge pool
Indoor swimming pool
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi

Room features

Heating
Mini-bar
Sitting area
Terrace
Turndown service
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Alpen Resort & Spa boasts diverse dining options that blend local and international flavors, set against a backdrop of cozy interiors and inviting outdoor spaces. The venue invites families and romantic couples alike to indulge in delightful culinary experiences across its unique restaurants.

Alpen Resort - Spa & Dining Zermatt Restaurant photo

Restaurant Matterhorn

Italian, Local, International

Ambiance

Family-friendly and Traditional with outdoor dining options

Key Offerings

Enjoy a variety of vegetarian and gluten-free choices, along with an extensive drinks menu available at the bar.

Reservation

Not needed

Open daily from 11:30 AM to 10:30 PM

Hornox

Grill with meat and vegan dishes

Ambiance

Unique and rustic mountain setting, inviting a relaxed dining vibe

Key Offerings

Savor expertly grilled specialties, catering to both meat lovers and those embracing a vegan lifestyle.

Reservation

Recommended

Hours vary

Location

Spissstrasse 52, Zermatt, 3920

Explore Zermatt

Matterhorn Museum

12 minutes' walk

An engaging museum showcasing Zermatt's history and culture, featuring exhibits on mountaineering and the iconic Matterhorn.

Mountaineer's Cemetery

12 minutes' walk

A solemn site honoring climbers who lost their lives in the Alps, known for its beautiful artistic gravestones and peaceful ambiance.

St Peter's English Church

10 minutes' walk

This historic church offers a serene atmosphere with beautiful stained-glass windows and frequent community events.

Photopoint Kirchbrucke Bridge

10 minutes' walk

A popular photography spot, the bridge provides stunning views of the Matterhorn, ideal for capturing memorable travel photos.

Hiking at Hohbalmen

6 minutes' walk

Thrilling hiking trails near the hotel lead to breathtaking views of Zermatt and the surrounding peaks, suitable for all skill levels.

Yoga at Wellness Spa

1 minute' walk

Relaxing yoga sessions are available on-site at the hotel's spa, promoting wellness and tranquility in a stunning mountain setting.

Restaurant Matterhorn

1 minute' walk

This cozy restaurant specializes in local Swiss cuisine, featuring fondue and raclette served in a warm, inviting atmosphere.

Walliserstube Zermatt

5 minutes' walk

Offering fine Swiss dishes in a rustic setting, their signature raclette and locally sourced ingredients draw both locals and visitors.

Café du Village

6 minutes' walk

A lively café known for its live music events and vibrant atmosphere, hosting local bands and artists regularly, suitable for all ages.

The Snow Bar

5 minutes' walk

Enjoy après-ski vibes with a selection of expert cocktails and live DJ sessions, perfect for a lively night out in Zermatt.

Getting around

City Centre
Zermatt 9 min · 2300 ft
Airports
Sion (SIR) 125 min · 51.4 mi
Agno (LUG) 301 min · 124.7 mi
Train
Zermatt railway station 5 min · 1400 ft
Train 2 min · 400 ft
Bus
Bus stop 17 min · 7.0 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 07:00-11:00

Guest Parking

Public parking is possible at a location nearby at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Alpen Resort - Spa & Dining guests are invited to a full breakfast served for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

German

Number of floors:

Number of rooms:

Former name

Best Western Alpen Resort

Reviews and Ratings

Feedback about Alpen Resort - Spa & Dining from previous guests about their experience.

Review score

Based on 740 verified reviews

9.1 /10

Perfect

95 %

Recommend

Breakfast

8.6/10

Cleanliness

9.4/10

Comfort

9.5/10

Facilities

9.4/10

Free WiFi

8.8/10

Location

9.2/10

Paid Wi-Fi

9.5/10

Staff

9.1/10

Value for money

8.5/10

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Questions of the users

About Alpen Resort - Spa & Dining

What is the distance from the hotel to the train station?

15 January 2024

The hotel is located approximately 300 meters from the train station, which is about a 5-minute walk.

How do I find the shuttle service from the train station to the hotel?

20 February 2024

Upon arriving at the Zermatt train station, just give the hotel a call using the complimentary phone available there. The shuttle service doesn't operate on a fixed schedule.

Is there a complimentary shuttle service to the ski lifts from the hotel?

10 March 2024

Yes, there is a free shuttle available from the hotel to the ski lifts, and there is also a public bus service that runs at no charge.

Can a third adult accompany a group of two in a room? Is there an elevator to the room?

5 April 2024

Yes, the hotel provides an elevator, and a sofa bed is available for the third adult's use in the room.

Are pets, such as cats or dogs, allowed at the hotel?

25 May 2024

Yes, both cats and dogs are welcome at the hotel for an additional fee of CHF 15 per pet per night.

Is it possible to book a family room for a group of six adults?

15 June 2024

Unfortunately, the Panorama Family room accommodates a maximum of 5 guests, so booking one room for six adults is not feasible.

Can I bring my dog during my stay, and what are the additional fees?

10 July 2024

Yes, dogs can be brought to the hotel. An advance notice is appreciated, and the charge is between CHF 15-20 per night, depending on the size of the dog.

If I choose to add half board during my stay, what does that include?

20 August 2024

Adding half board means that both breakfast and dinner are included in your stay. Dinner will feature a selection of culinary delights.

What are the policies regarding the spa facilities at the hotel?

15 September 2024

Access to the pool and spa area is included for guests. The sauna is textile-free, and the spa facilities include a sauna, steam bath, onsen bath, and jacuzzi. Opening hours are from 12:00 to 22:00.

Is there an area to leave luggage if I arrive before check-in or depart after check-out?

30 October 2024

No additional charge is applied for storing luggage before check-in or after check-out.