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From373US$ /night
Check-in
16Jan2026Select date
Check-out
17Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Spissstrasse 52, Zermatt, Switzerland, 3920
-
Near the ski lifts
Perfect
9.2
/10
4.5
4.7
/5

Amenities

Alpen Resort & Spa offers a comprehensive wellness area, including an indoor pool, indoor and outdoor jacuzzis, and a unique sauna landscape. The hotel features a new grill restaurant, HORNOX, along with the Matterhorn restaurant that specializes in classic Swiss and international dishes. A friendly atmosphere for four-legged companions is ensured with amenities like dog blankets and bowls available for pets.

Rooms

The hotel accommodates guests in a variety of room types, from standard double rooms to family suites with garden access. Panorama double rooms provide direct views of the Matterhorn, with spacious balconies allowing guests to enjoy the scenery. Each room mixes comfort with practicality, including features like large wardrobes and ample storage space.

Location

Alpen Resort & Spa is situated 300 meters from the Zermatt train station, providing easy access to the Gornergrat Bahn and Sunnegga Express. Surrounded by well-maintained gardens, the hotel sits in a quiet area, creating a serene atmosphere close to the village center. Outdoor enthusiasts will find ample hiking, skiing, and biking trails in the surrounding alpine landscape.

Wellness

The wellness facility includes extensive offerings such as a steam bath, sauna world, and various treatment rooms for professional massages. Guests can relax in the onsen bath or utilize fitness equipment available in the hotel's dedicated gym space. The wellness area's multiple pools cater to different preferences, including a children's pool and rooftop jacuzzi.

Dining

Dining options at the hotel include the Matterhorn restaurant, renowned for its diverse menu that features seasonal specialties and a refined selection of wines. Guests can savor grilled dishes at the new HORNOX restaurant, designed to offer a culinary highlight in the evenings. An afternoon buffet serves tea and homemade treats, ensuring a sweet break after a day of activities.

Highlights

Location: 300 meters from Zermatt train station

Rooms: Panorama double rooms with direct Matterhorn view

Dining: Grill restaurant HORNOX

Wellness: Indoor pool & sauna world

Must-do experiences

  • Take the Gornergrat Bahn for stunning Matterhorn views.
  • Savor traditional raclette at Restaurant Schäferstube.
  • Visit the Matterhorn Museum for local history insights.
  • Explore the charming streets of Zermatt for unique boutiques.
  • Hike to the peaceful Riffelsee for a perfect photo spot.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
270 sq. feet 
2 Single beds
Shower
Heating
Family Room extra Bedroom
2 persons
325 sq. feet 
3 Single beds
Shower
Heating
Panoramic Family Room Matterhorn View
2 persons
325 sq. feet 
4 Single beds
Shower
Heating
Panorama Double Room Matterhorn View
2 persons
325 sq. feet 
2 Single beds
Shower
Heating
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Rooftop pool
  • Plunge pool
  • Indoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Alpen Resort & Spa boasts diverse dining options that blend local and international flavors, set against a backdrop of cozy interiors and inviting outdoor spaces. The venue invites families and romantic couples alike to indulge in delightful culinary experiences across its unique restaurants.
Alpen Resort & Spa Zermatt Restaurant photo
Alpen Resort & Spa Zermatt Restaurant photo

Restaurant Matterhorn

Italian, Local, International
Ambiance
Family-friendly and Traditional with outdoor dining options
Key Offerings
Enjoy a variety of vegetarian and gluten-free choices, along with an extensive drinks menu available at the bar.
Reservation
Not needed
Open daily from 11:30 AM to 10:30 PM

Hornox

Grill with meat and vegan dishes
Ambiance
Unique and rustic mountain setting, inviting a relaxed dining vibe
Key Offerings
Savor expertly grilled specialties, catering to both meat lovers and those embracing a vegan lifestyle.
Reservation
Recommended
Hours vary

Location

Spissstrasse 52, Zermatt, Switzerland, 3920
Map view
Spissstrasse 52, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
1600 ft
Castor Mountain
1600 ft
Denner Partner
600 ft
Murmeli Brunnen
1200 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
2900 ft
Restaurants
Restaurant Matterhorn
100 ft
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
800 ft
Untere Mattenstrasse 12
Walliserstube Zermatt
1300 ft
Gryfelblatte 2
Rosstall
1600 ft
Bahnhofplatz 50
Gusto Matto
1500 ft
Bahnhofplatz 36
CasaMia
1500 ft
Bahnhofplatz 36
Othmars hutte
1600 ft
Riedweg
Sonne
1600 ft
Metzggasse 35
Golden India
1600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
1800 ft
Bahnhofstrasse
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
12 minutes' walk
An engaging museum showcasing Zermatt's history and culture, featuring exhibits on mountaineering and the iconic Matterhorn.
Mountaineer's Cemetery
Mountaineer's Cemetery
12 minutes' walk
A solemn site honoring climbers who lost their lives in the Alps, known for its beautiful artistic gravestones and peaceful ambiance.
St Peter's English Church
St Peter's English Church
10 minutes' walk
This historic church offers a serene atmosphere with beautiful stained-glass windows and frequent community events.
Photopoint Kirchbrucke Bridge
10 minutes' walk
A popular photography spot, the bridge provides stunning views of the Matterhorn, ideal for capturing memorable travel photos.
Hiking at Hohbalmen
6 minutes' walk
Thrilling hiking trails near the hotel lead to breathtaking views of Zermatt and the surrounding peaks, suitable for all skill levels.
Yoga at Wellness Spa
1 minute' walk
Relaxing yoga sessions are available on-site at the hotel's spa, promoting wellness and tranquility in a stunning mountain setting.
Restaurant Matterhorn
Restaurant Matterhorn
1 minute' walk
This cozy restaurant specializes in local Swiss cuisine, featuring fondue and raclette served in a warm, inviting atmosphere.
Walliserstube Zermatt
Walliserstube Zermatt
5 minutes' walk
Offering fine Swiss dishes in a rustic setting, their signature raclette and locally sourced ingredients draw both locals and visitors.
Café du Village
6 minutes' walk
A lively café known for its live music events and vibrant atmosphere, hosting local bands and artists regularly, suitable for all ages.
The Snow Bar
5 minutes' walk
Enjoy après-ski vibes with a selection of expert cocktails and live DJ sessions, perfect for a lively night out in Zermatt.
Getting around
City Centre
Zermatt9 min  ·  2300 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station5 min  ·  1400 ft
Train2 min  ·  400 ft
Bus
Bus stop17 min  ·  7.0 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
is available in for free.
Breakfast
At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort
Questions of the users
About Alpen Resort & Spa
What is the distance from the hotel to the train station?
15 January 2024
The hotel is located approximately 300 meters from the train station, which is about a 5-minute walk.
How do I find the shuttle service from the train station to the hotel?
20 February 2024
Upon arriving at the Zermatt train station, just give the hotel a call using the complimentary phone available there. The shuttle service doesn't operate on a fixed schedule.
Is there a complimentary shuttle service to the ski lifts from the hotel?
10 March 2024
Yes, there is a free shuttle available from the hotel to the ski lifts, and there is also a public bus service that runs at no charge.
Can a third adult accompany a group of two in a room? Is there an elevator to the room?
5 April 2024
Yes, the hotel provides an elevator, and a sofa bed is available for the third adult's use in the room.
Are pets, such as cats or dogs, allowed at the hotel?
25 May 2024
Yes, both cats and dogs are welcome at the hotel for an additional fee of CHF 15 per pet per night.
Is it possible to book a family room for a group of six adults?
15 June 2024
Unfortunately, the Panorama Family room accommodates a maximum of 5 guests, so booking one room for six adults is not feasible.
Can I bring my dog during my stay, and what are the additional fees?
10 July 2024
Yes, dogs can be brought to the hotel. An advance notice is appreciated, and the charge is between CHF 15-20 per night, depending on the size of the dog.
If I choose to add half board during my stay, what does that include?
20 August 2024
Adding half board means that both breakfast and dinner are included in your stay. Dinner will feature a selection of culinary delights.
What are the policies regarding the spa facilities at the hotel?
15 September 2024
Access to the pool and spa area is included for guests. The sauna is textile-free, and the spa facilities include a sauna, steam bath, onsen bath, and jacuzzi. Opening hours are from 12:00 to 22:00.
Is there an area to leave luggage if I arrive before check-in or depart after check-out?
30 October 2024
No additional charge is applied for storing luggage before check-in or after check-out.
Check-in
16Jan2026Select date
Check-out
17Jan2026Select date
Rooms and Guests2 Guests, 1 Room
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